Safer Gambling

Last updated

Free, confidential help

  • GamCare

    National Gambling Helpline, free and confidential, 24/7 by phone, live chat or WhatsApp

    Call 0808 8020 133

    Visit GamCare

  • GAMSTOP

    Free self-exclusion from all UK-licensed online gambling sites

    Visit GAMSTOP

Gambling is entertainment that costs money. It is not a way to make money, pay off debts or fix a difficult period. If you find yourself needing to win back losses, or playing more to feel better, it is worth stopping and talking to someone. Help is free and confidential, and the helplines are listed above. You do not need to have reached a crisis to call them. Whether you play at BoyleSports or anywhere else, deciding on a budget you can afford to lose before you start is the simplest protection.

Warning signs and what to do

Problem gambling usually builds slowly, so it helps to notice changes early. Common signs include spending more time or money on gambling than you planned, chasing losses by playing again to win the money back, borrowing money or selling things to gamble, and hiding how much you play from people close to you.

Other signs are feeling restless or irritable when you cannot play, gambling to escape stress, low mood or money worries, and feeling unable to stop even when you want to.

If you recognise any of these, pause for now. Take a break from gambling sites, move money you need for bills out of reach, and tell someone you trust what is happening. The helplines above can talk it through with you at any stage, and the call is free.

Tools every UK-licensed casino must offer

Every UK-licensed operator must offer deposit limits, reality checks, time-outs and self-exclusion, so you can set them up before you need them.

  • Deposit limits cap how much you can pay in over a set period. It is easier to set them when you are calm than straight after a loss.
  • Reality checks are on-screen reminders of how long you have been playing and how much you have spent.
  • Time-outs are a break from your account for a period you choose.
  • Self-exclusion stops you from gambling with that operator for a period you agree to. Read how it ends before you start.

GAMSTOP is a free self-exclusion scheme that covers all UK-licensed online gambling sites at once. Registering there removes access to those sites, not only to one brand.

Many banks let you block gambling payments in their app, which stops them before they go through. Check with your bank whether it offers this. Blocking software and browser filters can also make gambling sites harder to open on a device. These tools work best alongside the ones above.

If someone close to you is affected

If you are worried about someone close to you, start with a calm conversation about what you have noticed, not a list of accusations. Choose a time when neither of you is under pressure, and focus on how they seem to be doing.

Try to agree on practical steps together, such as limits on shared accounts or registering with GAMSTOP, but remember that the decision is theirs. Pushing too hard often leads to more secrecy.

Support services also help families and friends. GamCare offers support for people affected by someone else's gambling, and the helplines above can point you to it.

Adults only

Gambling is only for adults aged 18 and over. Operators licensed by the UK Gambling Commission must check your age and identity before you can gamble. Jackpot Record is not intended for anyone under 18.